Privacy Policy

1. Data controller

Data controller: Serra Offsites
Tax ID (NIF): 
Professional address: Selva, Balearic Islands, Spain.

 

 

2. What personal data do we process?

Through the contact form on the Website, we may process the information voluntarily provided by the user, such as:

  • Name and surname
  • Email address
  • Company
  • Telephone number, where provided
  • Information included in the user’s message
  • Any other information the user voluntarily chooses to provide

Users are not required to provide more information than is necessary to process their enquiry.

 

3. Purpose of processing

Personal data will be processed for the following purposes:

  • To respond to enquiries submitted through the contact form.
  • To manage requests for information about our services.
  • To maintain necessary communications with potential or existing clients.
  • To manage and, where applicable, establish a contractual relationship.

4. Legal basis

The legal basis for processing is the user’s consent when voluntarily submitting an enquiry through the contact form and, where applicable, the taking of pre-contractual steps at the request of the data subject.

 

5. Data retention

Personal data will be retained for as long as necessary to process the enquiry and, subsequently, for the periods required by law where there is a legal obligation to retain the data or for as long as legal liabilities arising from the relationship may exist.

 

6. Recipients

Personal data will not be sold or disclosed to third parties.

Data may be accessed by service providers that are necessary for the operation of the Website or the management of communications, where such access is necessary for the provision of their services and is carried out in accordance with applicable data protection legislation.

 

7. International data transfers

[ADAPT THIS SECTION ACCORDING TO YOUR HOSTING, EMAIL AND FORM PROVIDERS.]

[IF THERE ARE NO INTERNATIONAL TRANSFERS:

“No international transfers of personal data outside the European Economic Area are currently foreseen.”]

 

 

8. User rights

Users may request access to their personal data, as well as the rectification of inaccurate data, erasure where applicable, restriction or objection to processing and, in certain circumstances, data portability.

To exercise these rights, please send a request to:

Email: legal@serra-offsites.com

The request should identify the data subject and specify the right being exercised.

The data subject also has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data infringes applicable legislation.

9. Security

[FULL NAME] adopts appropriate technical and organisational measures to protect personal data against loss, alteration, unauthorised access or any other unlawful processing, taking into account the nature of the data and the risks associated with the processing.

10. Updates

This Privacy Policy may be updated whenever necessary to reflect legal, technical or processing changes.

 

 

Last updated: 05.10.2026